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The Performance Paradox: Why Credentials Fail and How Quantified Engagement Drives Business Adaptability
Abstract
For generations, corporate talent management has relied on credentials as proxies for performance. This exhaustive review reveals that the correlation between credentials and real-world performance is not just weak - it is often nonexistent.
Key Findings:
- College GPA correlates at only 0.16 with job performance
- 78% of resumes contain misleading information
- ATS systems reject 75% of qualified candidates
- Engagement, passion, curiosity are proven leading indicators (Pentland)
- How teams interact > Who is on the team (Google Project Aristotle)
Published: August 2025
21 pages | Research Paper
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